Shipping and Reshipping
We use our own proprietary fulfilment and dispatch service to ensure your order leaves our dispatch ports as quickly as possible.
Here at ModAF we pride ourselves on our order delivery success rate. Learn more About ModAF here!
We are so confident of our delivery network that will offer ONE free reshipment OR ONE credit in the unlikely event that your parcel is:
- Seized by customs
- Damaged or incorrect
This applies to orders to Australia, the United States or the United Kingdom ONLY
We will not reship or credit if:
- You provided incorrect shipping details
- You failed to collect your parcel from your local post office or depot
- Your parcel is returned to sender
- Your parcel is lost by the postal service
Please note that due to stringent custom controls, we will not ship to the following countries:
Austria, Belgium, Bulgaria, Brazil, Canada, Colombia, China, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Iceland, Ireland, Israel, Italy, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russia, Saudi Arabia, Serbia, South Africa, Sweden, Taiwan, United Arab Emirates.
Please do not hesitate to contact us with any questions or comments regarding this policy by visiting our Support Center.
Welcome to 2023, voted Modafinil Vendor of the Year (now twice!)
As everyone is aware, COVID-19 has caused unprecedented disruptions around the globe. Now in 2023 emerging as the market leader in nootropics, health & wellness products we are still operating ‘business as usual’ and we will continue to provide our valued customers with these fantastic products and more.
As the global pandemic continues to impact our daily lives, one of the major challenges faced by businesses worldwide is the delay in postal services. Postal services around the world are facing unprecedented volume, increased safety protocols, and staff shortages, which are causing significant delays in delivering the goods you love, to customers. At the same time, our delivery network optimization has been facing challenges, but we are continually working to ensure that the orders always arrive on time, every time.
At our company, we understand how frustrating it can be for our customers to experience delays in receiving their orders. As a result, we have taken proactive measures to optimize our delivery network, which includes working with our shipping partners to ensure that they are operating efficiently, tracking the packages closely, and keeping our customers informed of any delays that may occur.
We have also invested in advanced technology, such as real-time tracking and optimization software, to ensure that our delivery network is operating at optimal efficiency. By using these technologies, we can ensure that our packages are always delivered on time, even during times of high volume and increased safety protocols.
Moreover, our commitment to customer satisfaction is unwavering, and we will always work tirelessly to ensure that our customers receive their orders on time. In the unlikely event that there are any delays, we will communicate transparently with our customers and provide regular updates until the package arrives.
In conclusion, while the current delays in postal services may impact our delivery network optimization, we are continually working to ensure that our orders always arrive on time. We will continue to monitor the situation closely and make adjustments as necessary to ensure that our customers receive their packages on time, every time.
Delivery Times & Tracking Information
- The shipping time frame is currently a minimum 5 – 21 working days, shipping to
- Next Shipment Time:
- Please note tracking numbers may take a week to activate online
- Please be advised during National Indian Public Holidays we are closed.
- We will be closed on Sunday’s, with orders from Singapore & Malaysia being sent on: Monday, Wednesday & Friday in bulk.
We thank you for your understanding during this time and assure you we are working hard to keep your orders moving. Stay safe, here’s to a Smarter 2023 with ModAF!